FAQ about our Neato XV-12 - Pet and Allergy Vacuum Cleaner battery and charger:
Compatible replacement battery vs. OEM originals:
Our Vacuum Cleaners batteries are always lower in price and will meet or exceed the
performance of the original Neato XV-12 - Pet and Allergy Vacuum Cleaner battery. Batteries can sometimes
even contain identical battery cells
as the OEM original did, but lacking the brand name, can be offered at a discount prices.
Our XV-12 - Pet and Allergy battery is covered by a 3 year limited warranty, far longer than the
warranty on your original Neato XV-12 - Pet and Allergy Vacuum Cleaner battery.
What is your return policy on batteries and battery chargers?
East Coast Photo will refund you, in full, if you are not satisfied with the
Neato XV-12 - Pet and Allergy Vacuum Cleaner battery, battery charger or other
accessory for the Neato XV-12 - Pet and Allergy Vacuum Cleaner. If the product is defective, we’ll be glad to ship
you a replacement battery or charger.
Please follow the guidelines for returns on our return policy
webpage Click here.
